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FACTORY CALIBRATION & REPAIR SERVICES
A Return Material Authorization number (RMA #) is required for all service and repair.
Please contact Customer Service at 1-800-736-4666 or 724-334-5000 for details or to acquire an RMA#, or send an email
• Calibration(withstandardcertificateasappropriate)andfunctionaltestsavailableforthefollowing:
• INSIGHT
®
Plus / INSIGHT
®
• InTech
®
/ Tech 60 • PCA
®
2 / PCA
®
3
• Monoxor
®
III / Oxor
®
III • ECA 450 • Odorometer
®
• NIST Certificate
• Calibrationwithsensorreplacementoptionsavailableforthefollowing:
• INSIGHT
®
Plus / INSIGHT
®
[CO or O
2
sensor, or 2 sensors]
• InTech
®
/ Tech: [CO or O
2
sensor, or 2 sensors]
• PCA
®
2 / PCA
®
3: [O
2
sensor, 1, 2, 3 or 4 sensors]
• Monoxor
®
III / Oxor
®
III: [CO or O
2
sensor]
• ECA 450: [O
2
sensor, 1, 2, 3 or 4 sensors]
• H10-G and H10-PM
• Componentpartrepairsavailableforalloftheaboveitems.
For all other equipment, please contact Customer Service.
B-SMART
®
PROGRAM OPTIONS
You decide when you want to automatically receive your B-Smart
®
sensors for calibration.* When your new
sensor arrives, simply remove the depleted sensor from the instrument, plug in the new pre-calibrated sensor
and enter the accompanying calibration code to complete the replacement. Then return the used sensor in the
postage-paid packaging. No downtime or added expense of returning the instrument to the factory for calibration
services. A calibration certificate is included with each B-Smart
®
sensor.
• INSIGHT
®
Plus / Fyrite
®
InTech
®
or INSIGHT
®
programs available:
° 2-sensor program: Receive ONE sensor on your selected start date and the second sensor (1) year later.
° 4-sensor program: Receive ONE sensor on your selected start date and the next (3) sensors will be
distributed in (6) month (or optional 9 month) increments after receiving your first sensor.
• PCA
®
3 programs available:
° 4-sensor program: Receive ONE pre-calibrated sensor of your choice on your selected start date.
The next sensor will be distributed in (9) month increments after receiving your first sensor until the
3-year program is complete.
° 8-sensor program: Receive TWO pre-calibrated sensors of your choice on your selected start date.
The next sensors will be distributed in (9) month increments after receiving your first sensor until the
3-year program is complete.
° 12-sensor program: Receive THREE pre-calibrated sensors of your choice on your selected start date.
The next sensors will be distributed in (9) month increments after receiving your first sensor until the
3-year program is complete.
To enroll, contact our Customer Service department at 724-334-5000 (press 1) for options and pricing or visit:
www.MyBacharach.com/bsmart.htm
Oxygen sensors are not included in the B-Smart
®
program and need to be purchased separately.
*The B-Smart
®
auto-ship sensor exchange program is currently only available in the U.S. and Canada. For other regions,
B-Smart
®
sensors can be ordered at any time to replace depleted sensors.
Customer Service & Repair Information
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